[작성자:] cms3billion
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Are 3billion’s tests covered by insurance?
Insurance coverage depends on the test and the insurance company’s policy.Please contact your insurance company to check coverage.
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When is payment due?
Payment must be made within 30 days after the sample arrives at 3billion, according to the 3billion Terms of Service.If payment is not received, 3billion may cancel the ordered test(s).
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What payment options are available?
You can make a payment by bank transfer, credit card, or PayPal.
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How much does 3billion’s test cost?
The price of tests may vary depending on the type and quantity.Please visit the Customer Support page and ask for a quotation.
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Are 3billion’s tests available in my country?
You can order 3billion tests from abroad. However, laws on diagnostic testing are different by country, so please check the policy before ordering. If you want to check with 3billion in advance, please visit the Customer Support page and leave your inquiry.
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Can patients order tests?
Patients cannot order tests from 3billion. All of 3billion’s tests must be ordered by a licensed medical doctor after examining the patient’s clinical phenotypes.
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My patient is showing new symptoms that were not present at the time of submission. How do I share this information with 3billion?
You can go to the portal and edit or add new symptoms.My Tests -> 3B ID Details -> click pencil button of Symptoms/DetailsTo ensure the accuracy of patient information and prevent errors, only the medical doctor who placed the order can edit or add information.
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Can I cancel my order?
You can cancel you order from the portal My Tests -> 3B ID Details -> Click the Order Number on the below -> Cancel OrderHowever, cancellations can only be made up to the point of sending the sample to 3billion. If you wish to cancel the test after this point, please contact your 3billion representative…
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How do I make changes to my order?
You can go to the portal and editMy Tests -> 3B ID Details -> click pencil button Some information cannot be changed during the process, so please ask your representative or contact support@3billion.io.
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Why do I need to submit my patient’s symptoms?
3billion does not only report the pathogenic variants found in a patient but determine the mutation that is causing a patient’s symptoms.This means that if a patient has a pathogenic variant, but it is not associated with symptoms, it will not be reported. The more detailed of symptoms and medical history are, the better we…