[카테고리:] FAQ

The price of tests may vary depending on the type and quantity.Please visit the Customer Support page and ask for a quotation.

You can order 3billion tests from abroad. However, laws on diagnostic testing are different by country, so please check the policy before ordering. If you want to check with 3billion in advance, please visit the Customer Support page and leave your inquiry.

Patients cannot order tests from 3billion. All of 3billion’s tests must be ordered by a licensed medical doctor after examining the patient’s clinical phenotypes.

You can go to the portal and edit or add new symptoms.My Tests -> 3B ID Details -> click pencil button of Symptoms/DetailsTo ensure the accuracy of patient information and prevent errors, only the medical doctor who placed the order can edit or add information.

You can cancel you order from the portal My Tests -> 3B ID Details -> Click the Order Number on the below -> Cancel OrderHowever, cancellations can only be made up to the point of sending the sample to 3billion. If you wish to cancel the test after this point, please contact your 3billion representative…

You can go to the portal and editMy Tests -> 3B ID Details -> click pencil button Some information cannot be changed during the process, so please ask your representative or contact support@3billion.io.

3billion does not only report the pathogenic variants found in a patient but determine the mutation that is causing a patient’s symptoms.This means that if a patient has a pathogenic variant, but it is not associated with symptoms, it will not be reported. The more detailed of symptoms and medical history are, the better we…

1. Log in to 3billion’s portal (https://portal.3billion.io/order). 2. Select your test option and enter information 3. Prepare the sample, and Informed Consent Form according to the instructions provided on 3billion’s Service Guide and make a shipment to 3billion. 4. 3billion will receive the sample and process your order. Please refer to 3billion’s Service Guide for…

3billion’s reanalysis means that patients whose initial diagnosis was not successful are continuously analysed to reflect the latest findings and the patient’s new symptoms.The initial diagnosis rate for rare diseases is only 30-35%.This means that there is not enough evidence is available to make a diagnosis.With more than 300 new diseases and causative variants identified…

There is a difference between the range of genomic sequences analysed and the types of variants that can be analysed. 1) Sequence coverage3B-GENOME analyses all 3 billion genomic sequences, while 3B-EXOME only analyses the protein-coding regions of 20,000 genes.2) Types of variants that can be analysedWhile 3B-GENOME can analyse all types of variants, 3B-EXOME can…